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FAQ - Frequently Asked Questions

Q: What is the difference between Viagra, Cialis, Levitra, Soft and Regular?

A: Have a look at the table given below, and always please consult your physician as well:

DRUG NAME

TIME BEFORE IT STARTS TO ACT

HOW TO TAKE

ALCOHOL

EFFECT LASTS

Viagra

1 hour

take with a glass of water

no

3-4 hours

Cialis

30 minutes

take with a glass of water

no

36 hours

Levitra

10 minutes - 1 hour

take with a glass of water

no

12 hours

 

Q: Do you require a prescription?

A: A prescription is not required. Please consult a Health Care Provider before taking this or that medicine. It is important to take into consideration some contra-indications or diseases a patient may have. Only a specialist can prescribe the exact medication and the required dosage.

 

Q: What are you shipping methods?

A: - Our shipping partners include USPS (standard and EMS) and Swiss Post. Shipping time typically takes 2-3 weeks to be delivered from the moment they are ordered and fulfilled by our Pharmacy. Some packages may arrive faster than our estimated times, but we ask you to be patient if it falls within our given timeline. If any packages take longer than 2-3 weeks after the tracking hast been posted, it will be due to the carrier, and we suggest you reach out to us for any additional arrangements, if necessary. Our Pharmacy ships out from Singapore.

All of our shipping methods will come with tracking so you may track your package at your discretion. If you lose your tracking number after a purchase, please contact our support staff at support@ultrametromart.com

- EMS Courier Delivery offered by USPS is available, but only upon special request. Please reach out to us about upgrading to EMS after making your purchase and contacting our customer support via e-mail.  The waiting period for the given shipping type is 3-8 business days. However, the delivery can still be delayed due to U.S. Customs. Unfortunately, there is nothing we can do about delays that are onset by U.S. Customs. 

 

Q: How can one place an order?

A: You can place an order on our site - it is fast and easy. You choose a product you want and add it to the cart. Then you press the checkout button. After clicking on the checkout button you’ll be shown a checkout screen with fields that need to be completed before finalizing the sale. Fill all required fields and double check all the values inputted, then click the “continue with shipping” button at the bottom of the form. It will be a large blue button. 

 

Q: What are your available payment methods?

A: We exclusively use Paypal as our payment processor. All purchases will be serviced through and secured through Paypal’s checkout system. According to Paypal, these are the approved credit cards: Visa, MasterCard, American Express, Discover, JCB, Diner's Club and EnRoute.

 

Q: Is it secure to give my credit card info on your site?

A: Yes, all credit card  or debit card information provided by the buyer is not saved anywhere on the site. It is only used to fulfill the transaction through our merchant processor.  

 

Q: How one can be sure in the quality of the drugs you sell?

A: The product is pharmaceutical grade, as it is professionally made from a licensed and regulated pharmaceutical company. Everything is scrutinized through an extensive quality control process that allows for only the finest and most potent medication is created and shipped out.

 

Q: What are my options if I haven't received my package yet?

A: We kindly ask you to check your parcel carrier first of all (standard waiting period is 2-3 business weeks). Please bear in mind that the delivery can be delayed due to weather conditions, holiday seasons, theft, mistakes, and customs, which all have to do with the carrier.